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Industry Leaders Powered by Voice Solutions

The Food Service, Grocery and Cold Storage Industry is Powered by Voice Solutions

A world of intense margin pressures, aggressive customer service commitments, and a constant tide of acquisitions are the challenges facing food’s supply chain. Warehouse managers are challenged by high “churn” of associates, language barriers, and skill and motivation levels that vary widely. Add to that the noise and impediments to data collection found in the freezer.

The improvements in accuracy delivered by VoiceLogistics are a proven fact, as are the savings it yields, especially from reducing the expenses of picking errors and the remedial customer service each mistake exacts. VoiceLogistics equips workers with a wearable mobile computer and head-set that is simple to operate and allows “hands free, heads up” work that is more productive, safer and a tremendous advantage in the cold where gloved hands or screens that fog up hamper other data collection methods.

VoiceLogistics’ software is flexible in so many senses of the word, so costs associated with integration and transitions in supply chain information system’s architecture are less costly compared to competitive solutions.

A Sample of Food Supply Chains Powered by Voice Solutions Include:

Reed Boardall is one of the largest temperature controlled food distribution businesses in the UK, regularly conveying over 5,300 different products to supermarkets nationwide. Based in Boroughbridge, North Yorkshire since 1992, Reed Boardall delivers temperature-controlled foods to the biggest names in British food retailing.

Reed Boardall prides itself on unparalleled service - both to food manufacturers and to the biggest names in supermarket retailing and foodservice outlets nationwide. Reed Boardall’s determination to give world-class service involves the latest information technology combined with real-time voice activated picking systems.

Voxware’s VoiceLogistics delivers superior picking, load combination and consolidation capabilities to Reed Boardall to ensure that supermarket stocks are continuously maintained by deliveries of the right products at the right time - and at the right temperature.

Reed Boardall’s Objectives for VoiceLogistics Solution:

• Increase overall efficiency
• Streamline picking and loading process
• Provide real-time user productivity measurement

Somerfield Plc is the UK’s biggest neighborhood supermarket chain, with over 1200 Somerfield and Kwik Save locations. The company has a strong commitment to customer satisfaction, which is supported in part by a sophisticated logistics strategy ensuring that every location is fully stocked with the products customers are most likely to need. Somerfield is familiar with the demands of running a high volume business. As the UK’s largest neighborhood supermarket chain, an incredible 12.4 million customers visit the company’s 1275 locations every week.

US Foodservice is the second largest broad line foodservice distributor in the United States and the largest to deploy voice-directed handling technologies.

Mitchell Grocery Corporation, established in 1945, is a wholesale grocery distribution center serving more than 250 independent supermarkets in the Southeast United States. Mitchell distributes more than 20,000 items, including a full line of grocery, fresh meat, fresh produce, dairy, frozen food, ice cream, health and beauty care, and deli-bakery items.

Save-A-Lot is the leading limited assortment food store chain in the United States. Emphasis is on saving customers 25 to 40 percent over private label products in a conventional supermarket. Save-A-Lot stocks the most frequently purchased grocery items - generally one size and one brand per item – and offers 1,250 basic grocery, produce and meat items vs. 30,000 or more products in a typical supermarket.

Wood Fruitticher Grocery, in business since 1913, is a broad-line distributor of food and other restaurant-related products. Located in Birmingham, Alabama, we are proud to serve Alabama, Georgia, Florida, Mississippi, and southern South Carolina.

Henry's Foods, Inc, established in 1929, has expanded from distributing candy and tobacco products to the distribution of full line food service, paper, and wholesale groceries. Henry’s services three-fourths of Minnesota ranging from the Canadian border to the Iowa border, as well as parts of Eastern North and South Dakota. Today, Henry’s Foods is a distributing member of Pocahantas Foods USA, a nationally recognized foodservice purchasing and marketing group. The product line has grown from a few candy bars to more than 10,000 items. Henry Foods gets the right goods with the right customers in the shortest possible timeframe.

Huis Van Belig is a Dutch company, specialized in conditioning meats and cheeses. Their customers receive their goods made to order and VoiceLogistics helps them streamline their supply chain in order to get the right goods with the right customers in the shortest possible timeframe.

DS Getränke Logistik - Dinkelacker-Schwaben Bräu Logistik ( DSL) is a successful logistics partner for breweries in the South of Germany. The company is an initiative of 2 partners who both saw the benefit of jointly organizing their supply chain along the most modern and performance methodologies and profiting from each other's experience. VoiceLogistics helps every day in delivering German beers in a timely fashion to a wide range of distribution outlets.